Contact Us
CONTACT US
We’re here to help.
Our customer support team is here to assist with product information, orders, delivery, returns and other questions about your TotoPicks purchase.
Contact details
Response time
We aim to reply to customer enquiries within two business days.
If you are contacting us about an existing order, please include your order number so we can assist you more efficiently.
Registered business address
HiBeaver Technology Limited
Room 12, 6/F, The Cloud
111 Tung Chau Street
Tai Kok Tsui, Hong Kong
Before sending a return
Customer support is provided online. Our registered office is not a retail shop or customer return location. Please contact us before sending any return, and we will provide the appropriate return instructions and address when applicable.
HOW CAN WE HELP?
Questions about your order?
Reach our customer support team by email or phone. If your question relates to an existing order, please have your order number ready.